Human Resource Measurement: A Balanced Scorecard Approach

Benedetta Gesuele; Mauro Romanelli

doi:doi:10.11648/j.jhrm.s.2015030201.14

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Human Resource Measurement: A Balanced Scorecard Approach

Benedetta Gesuele, Mauro Romanelli

Published in Journal of Human Resource Management (Volume 3, Issue 2-1)

Received: 20 January 2015 Accepted: 22 January 2015 Published: 28 February 2015

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Abstract

This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strategies value oriented. In this study we have built a set of key performance drivers drawn by a sample of American public employees during 2010. The United States are the first country introducing public management reform programs fostering continuous attention on human resources performances. The study is a research desk. Data are collected by United States Office of Personnel Management (OPM) with regard to last Federal Employees Viewpoint Survey conducted in 2010 and concern employees of every Federal agencies which responded to the survey. The results show that the employee’s perception of the organization performance seems to be positively judged.

Published in	Journal of Human Resource Management (Volume 3, Issue 2-1) This article belongs to the Special Issue Challenges and Opportunities in the Performance Measurement and Control Systems of Human Resources Management for the Services Industry
DOI	10.11648/j.jhrm.s.2015030201.14
Page(s)	28-32
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2015. Published by Science Publishing Group

Keywords

Federal Civil Workforce, Organization Performance Measurement, Balanced Scorecard Approach

References

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APA Style

Benedetta Gesuele, Mauro Romanelli. (2015). Human Resource Measurement: A Balanced Scorecard Approach. Journal of Human Resource Management, 3(2-1), 28-32. https://doi.org/10.11648/j.jhrm.s.2015030201.14

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ACS Style

Benedetta Gesuele; Mauro Romanelli. Human Resource Measurement: A Balanced Scorecard Approach. J. Hum. Resour. Manag. 2015, 3(2-1), 28-32. doi: 10.11648/j.jhrm.s.2015030201.14

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AMA Style

Benedetta Gesuele, Mauro Romanelli. Human Resource Measurement: A Balanced Scorecard Approach. J Hum Resour Manag. 2015;3(2-1):28-32. doi: 10.11648/j.jhrm.s.2015030201.14

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@article{10.11648/j.jhrm.s.2015030201.14,
  author = {Benedetta Gesuele and Mauro Romanelli},
  title = {Human Resource Measurement: A Balanced Scorecard Approach},
  journal = {Journal of Human Resource Management},
  volume = {3},
  number = {2-1},
  pages = {28-32},
  doi = {10.11648/j.jhrm.s.2015030201.14},
  url = {https://doi.org/10.11648/j.jhrm.s.2015030201.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.s.2015030201.14},
  abstract = {This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strategies value oriented. In this study we have built a set of key performance drivers drawn by a sample of American public employees during 2010. The United States are the first country introducing public management reform programs fostering continuous attention on human resources performances. The study is a research desk. Data are collected by United States Office of Personnel Management (OPM) with regard to last Federal Employees Viewpoint Survey conducted in 2010 and concern employees of every Federal agencies which responded to the survey. The results show that the employee’s perception of the organization performance seems to be positively judged.},
 year = {2015}
}

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TY  - JOUR
T1  - Human Resource Measurement: A Balanced Scorecard Approach
AU  - Benedetta Gesuele
AU  - Mauro Romanelli
Y1  - 2015/02/28
PY  - 2015
N1  - https://doi.org/10.11648/j.jhrm.s.2015030201.14
DO  - 10.11648/j.jhrm.s.2015030201.14
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AB  - This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strategies value oriented. In this study we have built a set of key performance drivers drawn by a sample of American public employees during 2010. The United States are the first country introducing public management reform programs fostering continuous attention on human resources performances. The study is a research desk. Data are collected by United States Office of Personnel Management (OPM) with regard to last Federal Employees Viewpoint Survey conducted in 2010 and concern employees of every Federal agencies which responded to the survey. The results show that the employee’s perception of the organization performance seems to be positively judged.
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Author Information

Benedetta Gesuele

Department of Business and Economics Studies, University of Naples “Parthenope”, Naples, Italy
Mauro Romanelli

Department of Business and Economics Studies, University of Naples “Parthenope”, Naples, Italy

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APA Style

Benedetta Gesuele, Mauro Romanelli. (2015). Human Resource Measurement: A Balanced Scorecard Approach. Journal of Human Resource Management, 3(2-1), 28-32. https://doi.org/10.11648/j.jhrm.s.2015030201.14

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ACS Style

Benedetta Gesuele; Mauro Romanelli. Human Resource Measurement: A Balanced Scorecard Approach. J. Hum. Resour. Manag. 2015, 3(2-1), 28-32. doi: 10.11648/j.jhrm.s.2015030201.14

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AMA Style

Benedetta Gesuele, Mauro Romanelli. Human Resource Measurement: A Balanced Scorecard Approach. J Hum Resour Manag. 2015;3(2-1):28-32. doi: 10.11648/j.jhrm.s.2015030201.14

Copy | Download

@article{10.11648/j.jhrm.s.2015030201.14,
  author = {Benedetta Gesuele and Mauro Romanelli},
  title = {Human Resource Measurement: A Balanced Scorecard Approach},
  journal = {Journal of Human Resource Management},
  volume = {3},
  number = {2-1},
  pages = {28-32},
  doi = {10.11648/j.jhrm.s.2015030201.14},
  url = {https://doi.org/10.11648/j.jhrm.s.2015030201.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.s.2015030201.14},
  abstract = {This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strategies value oriented. In this study we have built a set of key performance drivers drawn by a sample of American public employees during 2010. The United States are the first country introducing public management reform programs fostering continuous attention on human resources performances. The study is a research desk. Data are collected by United States Office of Personnel Management (OPM) with regard to last Federal Employees Viewpoint Survey conducted in 2010 and concern employees of every Federal agencies which responded to the survey. The results show that the employee’s perception of the organization performance seems to be positively judged.},
 year = {2015}
}

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TY  - JOUR
T1  - Human Resource Measurement: A Balanced Scorecard Approach
AU  - Benedetta Gesuele
AU  - Mauro Romanelli
Y1  - 2015/02/28
PY  - 2015
N1  - https://doi.org/10.11648/j.jhrm.s.2015030201.14
DO  - 10.11648/j.jhrm.s.2015030201.14
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 28
EP  - 32
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.s.2015030201.14
AB  - This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strategies value oriented. In this study we have built a set of key performance drivers drawn by a sample of American public employees during 2010. The United States are the first country introducing public management reform programs fostering continuous attention on human resources performances. The study is a research desk. Data are collected by United States Office of Personnel Management (OPM) with regard to last Federal Employees Viewpoint Survey conducted in 2010 and concern employees of every Federal agencies which responded to the survey. The results show that the employee’s perception of the organization performance seems to be positively judged.
VL  - 3
IS  - 2-1
ER  -

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